Common questions and scenario explanations
ZeoLink provides high-speed return-to-China access for overseas Chinese users, offering multiple high-speed relay nodes and network routes. It optimizes the network environment to improve access speed to domestic resources, reducing latency and buffering. It also helps overcome regional restrictions, allowing smoother access to music, video, and other content, providing a better network experience for cross-border study, work, and daily life.
For enterprise users, please contact your department administrator or IT support team.
System Issue Feedback Email: connect@zeotrue.com
Working Hours: 9:00 AM – 6:00 PM (Monday to Friday)
After logging in, go to the “Dashboard” in the control panel. You can view real-time data usage statistics and historical records. You can also set up data usage alerts, and the system will automatically notify you when your usage reaches the specified threshold.
Try switching to different acceleration nodes.
Check your local network connection.
Contact your administrator to verify the acceleration service status.
Confirm whether your network quota (including cross-border bandwidth) is sufficient.
Check whether your client is updated to the latest version.
On the login page, click “Forgot Password” and follow the on-screen instructions to enter your corporate email address. The system will send you a password reset link. If you need assistance, please contact your administrator or IT support team.
Supports Windows 7/8/10/11, macOS 10.12 and later, mainstream Linux distributions (such as Ubuntu, CentOS, and Debian), as well as mobile devices running iOS 12+ and Android 8+.
Please contact your enterprise administrator or sales consultant. The administrator will create an account for you in the system and assign the appropriate permissions and quotas. Enterprise users typically need to go through an internal approval process.